Refund Policy

What you are buying

Her Money, Her Future is a digital e-book. It is delivered instantly and read online, printed, or exported as a PDF. Nothing is shipped to you, and there is no physical item to return.

Our 7-day refund promise

If the book is not what you expected, email us within 7 days of your purchase and we will refund you in full. You do not have to explain why.

• Send the request from the email address you used to buy the book.
• Include your order confirmation number if you have it (not required).
• We refund to the original payment method.

After 7 days

We do not normally refund purchases older than 14 days. If something genuinely went wrong, such as a duplicate charge or a technical problem that stopped you from reading what you paid for, contact us anyway and we will work it out with you.

What we may decline

• Requests from someone who was not the original buyer.
• Purchases where the book was copied, redistributed, or resold.
• Repeated refund requests from the same person or account.

How long a refund takes

We approve refunds within 5 business days of your request. Your bank or card issuer then needs its own time to post the credit, which is usually another 5 to 10 business days. That part is outside our control.

If you are in the EU or UK

Digital content is normally exempt from the 14-day right of withdrawal once delivery has begun. By purchasing and reading the book immediately, you ask us to start delivery right away and accept that. Our own 7-day refund promise above still applies to you.

A charge you do not recognise

Charges appear on your statement as THE NEXT CHAPTER. If you see a charge you do not recognise, please email us before filing a dispute with your bank. We can almost always identify and resolve it faster than a chargeback, which can take weeks and may temporarily lock the funds.

How to reach us

Email [your support email] with the subject line “Refund” and we will reply within a few business days.